ACCEPTED PAYMENT
We Accept all major credit cards or Paypal. We use a Pay Pal check out system to but you are not required to set up a full Paypal account. This is simply the safest way for you to buy online. If you need to discuss anything with us you can email us at info@thisisluckyme.com
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PRIVACY POLICY
All the information you provide to us - including your email address, delivery address and credit card details - are strictly private and confidential. We are bound by the Data Protection Act 1998 and we will not disclose your details to any third party. Ever.
We now process our payment with Paypal and so you can be satisfied your purchase is completely secure.
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DELIVERY INFO
Natonal & International postage & packaging is charged at cost and added to your amount at check out. We make no money on the service or delivery.
We accept International orders on all products, If you wish express delivery service simply input your priority into the 'additional information for seller' at checkout.
All orders will be processed and dispatched the same day, up until 4pm. Orders received after 4pm will be dispatched the next day. Be aware that orders received after 4pm Friday will not be dispatched till Monday.
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RETURNS INFO
To return an item purchased off our online store simply email us at info@thisisluckyme.com with an explanation of the fault. Goods with no fault based on their quality will not be refundable but customers are subject to an exchange should the garment be mint and within a 21 day period from the transaction of their sale. Please include receipt alongside returned goods.
LuckyMe, Woodhaven Studios, 13 Cammo Gardens, Edinburgh, EH4 8EL
You will be required to pay postage when returning your exchange items to us. Once we are satisfied the goods are originally faulty we will offer a free repair, replacement, exchange or refund.
Please Note:
1.Because of the nature of our printing process, you may find that our larger collage prints are not of the same exact placement as the are shown on this website. This is due to the fact they are printed on large lengths of fabric. Anything we label as a 'Collage' or 'Repeat' is liable to this effect. Garments not looking exactly as the icons of this website make them appear, will subsequently not be grounds to issue any refunds or replacements. Effort is made during the construction of each garment to make them sound.
2. For the most part the icons on this website are exactly true to form, but prints with subtle details have been made marginely larger to adequately demonstrate the print. In these circumstances we have sought to provide you with photographic evidence of the print on a real garment.
3. Because of the varying colour calibration of monitors, slight inconsistancy of colour will not be grounds for replacement or refund. Please feel assured we have tried our best to accurately replicate colours for our monitors, but of course, cannot vouch for yours.
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Sorry for the long terms y'all. Enjoy.